Frequently Asked QuestionsThavorn Palm Beach Resort

The following topics are some of our most frequently asked questions. We value your time so we have compiled all our answers in a single page.

Following reopening after Covid-19 pandemic, we are unable to open 100% of our facilities as compared to pre-covid. Nonetheless, we strive to open core facilities in order to ensure our guest’s core experience with our resort is not compromised. Check out our Post-Covid Reopening Policy to learn which facilities are open. Be sure to check back often as conditions may change monthly as we gradually open more and more facilities and will soon operate at full capacity.
Our resort is located around 50 minutes away from Phuket International Airport.

Yes, we do provide private airport transfer mini vans. You will be given an option to book these transfers when you book your room or by contacting us.

If you book your room directly with the resort, you may meet the criteria for free airport transfer from Phuket International Airport. Learn more

We are just a few steps away from Karon beach. The popular Patong beach and Kata beach are also within 5-15 minutes’ drive away.
Please visit our Location page to see a list of popular attractions near our resort.
Check-in is from 15:00pm onwards and check-out is until 12:00pm.
It is sometimes possible to check in early however this is subject to availability and preapproval. However, this is subject to availability on the day itself.
Please consult our Room Capacity chart for the standard capacity of each room type. Additional person above standard capacity will be charged an extra cost.
Each bedroom can accommodate one additional extra bed. If you are coming as a bigger group, we recommend booking larger capacity room types such as Family Interconnecting with Terrace or 2 Bedroom Family Suite with Terrace or 3 Bedroom Terrace Suite with Bathtub.
Yes, dry cleaning and laundry services are offered to guests at a price.
Thavorn Palm Beach Resort offers 7 restaurant and café dining options. Being in a prime location, we are also within walking distance from many local Thai street food, seafood and international restaurants on Karon beach.
Yes, guests have access to free exercise facilities such as pools and a fitness center. There are also water sport activities available on Karon beach such as parasailing and surfing.
Yes, free parking and secured parking are available to guests.
Yes, we do have meeting rooms, a banquet rooms, and conference facilities.
The staff speaks multiple languages, including English, Chinese, Thai, Russian, and Burmese